Are you a friendly and resourceful professional with strong attention to detail, looking to work in a vibrant and dynamic healthcare organisation?
About the role
The Gold Coast Private Hospital is seeking an experienced, proactive, energetic, and customer-focused Billings Officer to join our small supportive, close-knit team.
The Billings Officer is responsible for ensuring the efficient and effective coordination of the billing and debt collection functions of the hospital. As a billing clerk, you will liaise and communicate directly with patients, health funds, hospital administration, and hospital management regarding patient account enquiries.
About us
Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.
With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.
Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.
Your duties will include
Providing an exceptional billing service by maintaining accurate and efficient billing workflow processes in line with One Healthscope best practice. Providing an exceptional collection service by maintaining efficient and effective collection workflow processes. Prioritising daily billing in line with KPIs, ensuring completion and accuracy of all relevant documentation, preparing and utilising billing data and reporting, and providing assistance as required. Prioritising the collection, follow-up, and monitoring of debt in line with KPIs, preparing and utilising collection reporting, completing reconciliations including daily banking, and providing assistance as required. Minimum Requirements
Proven experience in billing services, preferably in the Health Industry will be looked upon favourably. Experience in WebPas desirable but not essential as we provide training. Ability to multi-task, prioritise, and work to deadlines. Good work ethic essential. Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As one of the largest national private hospital operators and healthcare providers in Australia, our 38 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
Flexibility to work across one or multiple hospitals across our network. Discounted health insurance (perm employees). Continuous professional development, education & support provided to encourage growth. Maxxia reward Program. Salary Sacrifice and novated lease options. EAP Services. We pride ourselves on working with talented, passionate, and caring people to ensure our patients receive the highest quality care and experience during their stay with us.
Come and be the difference in our patient's lives.
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to
More Information: Our commitment to quality and safety for our patients, staff, and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable), and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
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