Join our award-winning, eco-conscious Orthodontic practice!
We're looking for a motivated individual with a keen eye for detail to join our reception and administrative team.
Greenacre Orthodontics is a family run specialist orthodontic practice based in Connah's Quay. We currently have three receptionists / administrative members of the team. Our Orthodontic clinical team has four orthodontists (one specialist and three consultants) and three orthodontic therapists, supported by four fully qualified dental nurses.
We are a North Wales Dental Academy Practice with excellent opportunities for career progression.
Sustainability isn't just a buzzword for us; it's a practice. Our efforts have been acknowledged through achieving the Greener Primary Care Wales Gold award 2023, and we were finalists in the Private Dentistry Awards 2023.
Part-time / full-time positions are available, with periodic evening and Saturday sessions required.
Salary dependant on experience.
The practice is located a 20 minute drive from the centre of Chester or an 8 minute train journey from Chester train station to our nearest station (an 8 minutes walk from the practice). There is free, on-site parking for staff, team building events, and several practice social events in the calendar year.
We provide free online CPD platform access for ease of completion of CPD.
Duties include:
Serve as the first point of contact for patients at the reception desk, greeting and checking in patients, efficiently scheduling and managing bookings, handling queries, maintaining patient records, and ensuring an organised environment.
Promptly and accurately respond to inquiries in person, by phone, and via email.
Actively liaise with clinicians and stakeholders to maintain positive relationships and streamlined operations.
Receive and process patient payments, maintaining accurate records of transactions.
Maintain organisational effectiveness by prioritising multiple tasks.
Manage, maintain, and affirm the confidentiality and integrity of complex data sets.
Collaborate as part of a team to meet collective operational goals.
Track and manage key performance indicators.
Essential:
Excellent organisational and multi-tasking abilities.
Strong communication and interpersonal skills.
Proven ability to manage and maintain large data sets with adherence to data protection legislation.
Enthusiastic with a desire to learn and develop new skills.
Flexible, reliable, and able to work well within a team.
Caring personality with excellent communication skills and customer service.
Previous experience in Dentistry/Orthodontics.
Desirable:
Experience in data protection management.
Dental nursing experience.
Treatment co-ordinator experience.
Benefits:
Pension scheme.
On-site parking.
Training opportunities.
Employee of the month scheme.
A large greenspace and bird garden for relaxation.
If you have a passion for patient care and a commitment to quality, we would love to hear from you!
www.greenacreortho.co.uk
Job Types: Full-time, Part-time
Pay: From £11.44 per hour
Ability to commute/relocate:
Deeside, CH5 4HA: reliably commute or plan to relocate before starting work (required).
Experience:
Healthcare: 1 year (required).
Work Location: In person.
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