Serve as the primary point of contact for GP clinics after our Nurse has visited & track & report clinic follow up actions.
19th November, 2024 About DBG Health & Axe Health Services:
DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Axe Health Services, a subsidiary of DBG Health, delivers comprehensive solutions, conveying a full spectrum of services tailored to the pharmaceutical industry. Provided by, and not limited to, PharmaPrograms, Farmaforce and Wellness for Life, our end-to-end offering seamlessly consolidates all requirements into a single provider. This gives our clients and customers access to a unified service platform, which provides a streamlined and cohesive multi-channel approach to managing projects.
About the role:
Play a pivotal role supporting our Nurses after they have conducted GP clinic visits by ensuring the clinics follow up with patients identified as at risk, facilitating better patient outcomes and optimising clinic workflow. This is an initial 12 month fixed term contract with the potential to go perm.
Role & Responsibilities: Provide virtual support to clinic staff, addressing any issues or challenges in recalling patients. Collaborate closely with our Nurse team, primary care team and GP clinics to maintain smooth program operations. Handle administrative duties for the team including scheduling, reporting and maintaining accurate records. Gather and relay feedback from clinics to help improve overall program performance. Establish and maintain strong working relationships with GP clinics. Skills & Experience: Experience in healthcare industry highly advantageous. Strong attention to detail and experience managing administrative tasks. Excellent communication, organisational and multitasking skills. Passionate, driven, positive and adaptable. Preferred experience delivering education to primary care professionals. Background in virtual support tools, CRM systems and healthcare software desirable but not essential. Previous sales experience preferred but not essential. Benefits & perks:
At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Competitive salary package. Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature, Chemists Own and many more. Free membership to 28 by Sam Wood - an online program designed to help Aussies get fit at home and live happier, healthier lives. We are a values-driven business fostering a supportive and friendly team culture. Enjoy the ability to work autonomously, empowering you to drive your own success. Convenient head office location close to public transport, cafes and restaurants. Opportunity to grow your career across all divisions within DBG Health. DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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