The Healthcare Assistant (HCA) plays an essential role in the medical department, providing clinical and administrative support to the onboard medical team. HCAs often are the first medical team member seen by guests and crew and assist in delivering an excellent customer experience.
JOB DETAILSProvide clinical and administrative work under the supervision of other medical staff.Staff the reception desk, greet patients, schedule appointments, follow-ups, and patient check-in services.Assist with basic patient triage and vital signs.Assist medical staff with specimen collection and laboratory tests.Assist patients in the medical center with care needs.Assist with crew education and vaccination campaigns.Assist the medical staff in monitoring inventory levels and checking equipment.Process electronic and paper medical documentation.Participate in medical training and ship safety drills within their assigned roles.Support audits, inspections, and public health monitoring.Participate in shipboard training and competency programs to learn new skills.Uphold the company's core values and the best customer service standards.APPLICATION REQUIREMENTSQUALIFICATIONSHealthcare Assistant, LVN, LPN, Nurse Assistant, Enrolled Nurse, Emergency Medical Technician, or any higher qualification.
EXPERIENCE AND BACKGROUNDAt least two years of practice in one of the above roles, with current or recent experience.
BASIC LIFE SUPPORTCertification is required before joining a vessel and should remain valid while onboard.
FLUENCY IN ENGLISHWritten and spoken, is essential; other languages are an asset.
COMPUTER LITERACYAnd proficiency with Microsoft 365 in the Windows operating system are essential.
ELECTRONIC HEALTH RECORDSExperience and proficiency are essential.
PERSONALITYOutstanding interpersonal, customer service, and communication skills; ability to work cohesively in a small, diverse team.
BENEFITS OF WORKING ONBOARDShared cabin with bathroomCruise benefitsStewarding servicesFree gym access and crew welfare programDiscounted prices on onboard shops and spaWHY CHOOSE US?Embark on your medical career on a new international voyage of discovery. Join our team of skilled medical professionals working on any of our 90 ships across our nine brands: Carnival Cruise Line, Princess Cruises, Holland America Line, Seabourn, Cunard, AIDA Cruises, Costa, P&O Cruises (UK), and P&O Australia. Our staff are passionate about providing quality healthcare to our guests and crew while they sail the world creating lasting memories.
WORLD'S LARGEST CRUISE OPERATOR90 ships across 9 cruise lines and +8 new ships coming by 2025.
Sail to more than 500 ports, sailing in North America, Australia, Europe, and more.
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