Citizens Medical Center is a not-for-profit hospital known for compassionate patient care, clinical expertise, and bringing advanced medical services to the South Texas region since 1956. Today, Citizens is a 338-bed acute care hospital with over 1,000 dedicated employees.
Citizens offers a generous benefit package that includes retirement plans upon hire, and an excellent medical plan with optional insurance plans to choose from.
If you are interested in pursuing a career with an award-winning hospital, welcome home.
Reporting to the Unit Manager, the Health Unit Coordinator (HUC) performs secretarial and receptionist duties associated with the patient care unit while serving as a focal communication source at the nursing station. The HUC maintains patient records, transcribes physician orders, assists in coordination of patient location, and maintains order at the nursing station.
Job Specific: Acts as receptionist by greeting staff, ancillary services, physicians, and the public and offers assistance as appropriate.Answers telephone and patient intercom promptly and courteously conveys messages accurately and appropriately in a timely manner.Transcribes physician orders in a timely manner, assuring accuracy and compliance with current policies and procedures.Maintains charts with adequate forms; verifying all are labeled correctly and contain correct patient information prior to placing in the chart.Orders supplies/forms based on unit needs in a cost-effective manner.Facilitates admissions, transfers, and discharges according to charge nurse, physician, and discharge planner instructions.Handles patient medical information with emphasis on patient rights, confidentiality, and HIPAA compliance.Maintains cleanliness and order at the nursing station.Facilitates maintenance of equipment by completing maintenance requests.Demonstrates Service Excellence Initiatives by presenting a positive first impression; anticipates customer needs, and is actively involved in the role of Team Player.Complies with Employee Health requirements for employment.Follows universal precautions.Works in a manner that promotes safety, adhering to dress code policy.Knows role in emergency situations and reports unsafe practices to management.Hospital: Adheres to organization-wide and other applicable policies and procedures.Day-to-day performance complies with the hospital's Service Excellence Behavioral Expectations.Performs within the prescribed limits of the hospital's Ethics, Compliance, and Confidentiality Program guidelines.Performs within his/her professional Scope of Practice at all times.Other Duties As Assigned: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Citizens Medical Center is looking for employees who actively demonstrate service excellence by exemplifying our iCare values. If you are someone who displays respect and enthusiasm for patients, visitors, and coworkers while consistently upholding the hospital's commitment to providing outstanding outcomes, service excellence, and fiscal responsibility, then you could be a good fit for the CMC team!
BENEFIT OFFERINGS Health:
STD, LTD DisabilitySupplemental Life, AD&DFlexible Spending (FSA)Employer paid life insurance and short term disabilityRetirement/Investment:
457(b) Deferred CompensationPaid Time OffSick leave, Bereavement leave, Jury Duty/Witness ServiceTuition ReimbursementHospital-paid & administered annual immunizationsCitizens Medical Center is guided by its Mission – "to provide quality medical services at a reasonable cost to the citizens of the region."
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