We are South Australia's largest open health insurer, providing cover to over 90,000 people. Being a member owned health fund means that we put members first and always do the right thing by them when it comes to their health protection and care.
We're on the lookout for a passionate and motivated individual to join our Member Growth team as a Health Insurance Consultant. We have full time or part time opportunities available for the right candidate to come join us. This position will be based at our Pirie Street Head Office, with the potential to work across other Health Partners locations in future.
About the role At Health Partners, we're all about helping our members get the most out of their health – and that starts with providing the right health insurance solutions for their needs. You'll use your sales and retention skills to guide our members and potential members toward the best options, with a focus on truly understanding their needs through our needs-based conversation framework.
Key responsibilities include: Using our needs-based sales conversation framework to ensure all members and potential members are offered solutions that meet their health insurance and lifestyle needs. Convert leads and enquiries into successful sales by effectively communicating the benefits and value of our health insurance products. Meet or exceed individual sales targets while maintaining a high standard of service quality and regulatory compliance. Actively retain existing members via outbound voice, email and digital contact by following a structured contact strategy. Managing outbound call activities in the management of Arrears, Financial Hardship Suspensions and Cancellations. Maintain in-depth understanding of health insurance products and services offered by Health Partners. About you You will be a highly motivated and engaged sales professional who thrives in a 'sales through service' culture. With demonstrated experience in a similar role, you will be passionate about sales and retention and committed to providing exceptional service to our potential and existing members. With high personal impact and excellent communication skills, both written and verbal, you will be a strong team player who takes initiative and contributes to a positive and motivated team. You take pride in delivering outstanding service in a fast-paced environment by remaining positive, resilient and accountable. Previous health insurance experience is desirable but not essential as full training will be provided. What's on offer? Paid parental leave. Allowance on your private health insurance premium. Flexible and hybrid working. Access to internal and external learning. Volunteer days to work with our partner charities. Access to our Employee Assistance Program for you and your family. Access to discounted gym memberships and wellbeing programs. You must be an Australian citizen or permanent resident at the time of submitting your application, be able to provide two recent referees and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain prior to commencement.
Working with Health Partners means that you will be working with a diverse range of people who are committed to doing things Side by Side.
Applications will be screened as they are received.
Health Partners appreciates the time and effort it takes to prepare and submit your application with us which is why we are a Circle Back Initiative employer and are committed to reviewing and responding to every candidate.
If this role isn't quite right for you but you recognise how your skills, experience and energy can become part of our next success, check out our website for all current vacancies and where you can also register for our talent pool.
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