Health Consumers Council – Project and Program Support OfficerHealth Consumers Council are seeking a highly organised Project and Program Support Officer who loves people and being in a fast paced environment with lots of variety.
The role plays a valuable part in supporting a range of projects, as well as being the first port of call for people connecting with Health Consumers' Council.
This role will be full-time, although 30 hours/week may be considered if able to work them across five days of the week Monday – Friday.The role offers: A high degree of variety – working with diverse community members and staff at all levels in the health and social care systemThe opportunity to be part of a consumer-first organisation with a focus on improving health equity and championing health rightsA welcoming and inclusive workplace where everyone is encouraged to bring all of themselves to workThe opportunity to be involved in a wide range of projects and to grow your areas of responsibility as your knowledge and skills developA competitive not-for-profit annual base salary with salary packagingAdditional leave entitlements About you: You're looking for a role where you can apply your communication and administration skills to do work that you care aboutYou're interested in the health system and care about people's experiences of itYou're happy to muck in and enjoy working on a range of different projects and with different teams simultaneously Position overviewThis role provides project, general and executive administration support across all areas of HCC, working under minimal supervision to ensure the effective and smooth running of our small hybrid workplace.
A proactive, collaborative and hands-on approach is needed for our agile and adaptable organisation, which has the consumer experience and voice at its heart.A typical week might see you doing a range of tasks: Assisting with project tracking and coordination using our project management systemAssisting with planning and delivering a range of events, workshops and activities by organising attendee lists, logistics and catering and consumer payments and enquiriesCreating and sharing posts on social media guided by senior colleaguesStepping in to help with projects and liaise with clients when requiredAttending workshops and events when required to – this may include occasional after hours workingGreeting visitors to our offices, responding to our reception phone calls, and responding to emails through our main inboxManaging the training room and equipment registerScheduling meetings, preparing agendas and recording minutesManaging stakeholder contact details through our Customer Relationship Management (CRM) systemGeneral office admin including organising travel and accommodationGenerating simple reports and analysis from existing systems including data entryProviding executive support to the Executive Director, including managing diary requests See the job description for a full outline of responsibilities for the role.Selection criteriaEssential A minimum of 2 years' experience in a similar role working across multiple business functions, including project administrationWell-developed interpersonal and verbal skills, with a demonstrated understanding of the sensitivity and empathy needed when communicating with vulnerable community membersWell-developed written communication skills, with the ability to write clearly and concisely for internal and external useExcellent organisational skills, with high attention to detail and the ability to manage and prioritise deadlines and own workload with limited supervisionDemonstrated ability to use initiative and solve problems within own area of responsibilityAbility to plan and manage large meetings and events eg Annual General Meeting or similarBe adept, or be able to quickly become adept in, a range of office software programs including Microsoft Office 365 Suite, project management software, and accounting software Desirable A demonstrated interest in the aims and purpose of HCC, for example, experience as a health consumer representative or volunteering in a similar advocacy organisationExperience creating engaging content for social media and website use, and experience using Mailchimp.An understanding of the community services and not for profit sectorAbility to develop and maintain productive relationships with diverse internal and external stakeholders, and navigate difficult conversations when required To apply for the positionSend a cover letter of no more than two pages addressing the selection criteria, along with a current resume of no more than two pages outlining your work experience, skills and any relevant education or training to Tara Roopra our recruitment partner at ****** clearly stating which role you're applying for.
Applications that do not address the criteria may not be considered.
The closing date for applications is 8am on Monday 1 July 2024.
If you require any adjustments to submit your application or wish to have a confidential discussion about the role, please contact Aimee Riddell, Corporate Services Lead on (08) 9221 3422 (Ext 2) or email recruitment partner Tara Roopra at ****** Back to Careers Email to a friend
