At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.
And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient experiences, smarter ways of working, and building a great place to work, joining our mission to be the best pathology provider in Australia.
About Us
As part of the Healius network, Laverty Pathology is a leading provider of pathology and medical diagnostic services to doctors, specialists and hospitals throughout Australia.
We also provide medical diagnostic services to commercial and government organisations across Australia and internationally.
Laverty Pathology provides a range of testing services for our patients, including genetics, biochemistry, cytopathology, histology, immunology, microbiology, endocrinology, and haematology.
Our collection centres are conveniently located around Australia, and we have experienced collection staff who have been extensively trained in blood collection techniques for adults, newborns, and children.
The Commercial Administration Co-ordinator is a role that provides support to the Commercial Manager, provides frontline communication with exciting Commercial Customers, and manages a team of Commercial Services Officer/s.
This is a fixed term 12 month contract based in North Ryde working as part of a small, friendly team.
What You Will Be Doing
Resolve issues and complete tasks in a professional and friendly manner.
Provide guidance and support to the junior admin team.
Ensure Kronos is completed for all Commercial team members.
Assist in the review of standard operating procedures and protocols.
Conduct internal quality audits and implement corrective action and improvement processes in conjunction with manager.
Coordinate corrective action on a day-to-day basis as a result of patient/client complaints, Recollection reports, CAR's, and any other operational problems.
Commercial email attended to within 48 business hours.
Client invoices are billed within 10 business days of the following month.
Results for instant testing released within a maximum of 48 business hours.
Identify opportunities for further revenue growth and operational improvement within the department.
Identify clients that have reduced testing.
Upsell to existing clients via phone.
What Type of Person Will Be Successful
These are the type of attributes & skills you would possess:
Sound computer literacy and typing skills.
Proficiency with Microsoft Word, Excel, and Outlook.
Substantial previous experience in a similar role.
Ability to work both cooperatively and independently with minimum supervision.
High level of attention to detail and accuracy.
Excellent written and verbal communication skills.
Benefits, Perks, and Wellbeing
As part of working for Healius, you will have access to a range of benefits & perks including:
Benefits platform: Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands.
Fitness Passport: Access top fitness centres & pools across Australia at a subsidised rate.
Corporate health insurance discounts, banking benefits, and novated leasing salary packaging.
Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our Commitment to Diversity And Inclusion
Laverty Pathology is an equal opportunity employer committed to creating an inclusive workplace.
We seek to recruit from diverse applicants and create teams with skills, perspectives, and experiences that complement each other at work.
We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation, or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter.
Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
Healius is committed to responding to every applicant.
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