Wodonga, Yarra Valley & High Country VICManagement (Information & Communication Technology)Full time$110,000 - $120,000 pa + super + vehicle allowanceWe are a regionally embedded business technology partner, providing technology and advisory services that empower and protect businesses.At MicrotechDPS, we're driven by our mission to lead through innovative technology transformation, so that together, everyone succeeds.We're a team of real, passionate, and empowered professionals and foster a cohesive and collaborative environment, encouraging us to support each other in achieving our shared objectives.ABOUT THE ROLEThe Head of Technology is a newly established position, created in response to the company's growth and supporting our long-term goals. This senior leadership position will lead and mentor teams, fostering a culture of innovation and continuous improvement, overseeing projects. The role oversees planning, coordination, and implementation of both daily operations as well as strategic initiatives.Key responsibilities include:Lead a team of highly skilled IT professionals responsible for designing, implementing, and maintaining complex IT systems, infrastructure, and solutions for our diverse range of clients.Act as a key escalation point for diagnosing and resolving complex technical issues.Encourage innovation and improvement, adopting new technologies and processes to improve efficiency.Oversee the planning and execution of technology projects, ensuring they align with client's objectives and are delivered on time and within budget.Identify potential risks and implement security measures to protect all organisations' IT infrastructure.Mentor and develop team members, fostering a collaborative and innovative work environment, and ensuring the team's technical skills remain current. Manage resources, set performance goals, and conduct regular performance reviews.Manage relationships with vendors, clients, and other stakeholders.ABOUT YOUAt least 5 years' experience in successfully leading a technical team within a Managed Service Provider (MSP). You are a strong leader who leads by example, working collaboratively, openly, and honestly with others.Hold a relevant degree in IT or significant experience in the field.Strong understanding of IT infrastructure such as Microsoft Stack.Strong service delivery experience and ITIL knowledge.Ideally, you will hold certifications relevant to the role including MS102, Active Directory, Windows Server operating systems, Watchguard, and ITIL V4.Excellent communication, customer service, negotiation, and influencing skills, with the ability to engage with all levels of management and project stakeholders.You are a pragmatic thinker who is proactive in guiding people through problem solving and delivering results, combined with an eagerness to look for new ways to work smarter and innovate through technology.WHY JOIN USCompetitive remuneration package + vehicle allowance + laptop + phone.Unrivalled reputation - For years, MicrotechDPS has stood strong as an established brand in the industry and our local communities.We've worked hard to cultivate a great culture; our team describes our culture as supportive, family-oriented, and inclusive.We offer a wellness program incorporating a range of initiatives throughout the year to support our team in prioritising their health in a fast-paced work environment.Employee discounts to purchase IT products and equipment.Opportunities for personal and professional development with access to industry training opportunities.We are a fast-growing and impact-driven company; you'll be involved in charting our growth and have opportunities to progress your own career.HOW TO APPLYTo apply, please click 'Apply' to submit your resume and cover letter, or alternatively, get in touch with us at ****** for more information. If your application resonates with us, you can expect a call to discuss this opportunity further. Please have confidence that we treat all applications as private and confidential.To learn more about us, go to www.microtechdps.com.au
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