About Ofload and our mission Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry. About the role: As the Head of Supply Chain Operations, you will be leading, optimising, and helping to transform our Supply Chain across all operational processes. You will relentlessly drive our best-in-class fulfilment outcomes, Customer Service standards and customer on-boarding - seamlessly balancing business objectives, delivering exceptional value to our customers and being a key cross-functional leader helping to shape the future of Ofload. Note: This is a 12 month fixed-term contract. What you'll do: Lead and manage a team, fostering a culture of continuous improvement, accountability, and innovation. Identify cost-saving opportunities through strategic sourcing and process optimization. Collaborate with Product, Technology, and Supply Chain Solutions teams to support and drive the continuous innovation of our platform. Collaborate cross-functionally with finance, sales, and product teams to support growth and new customer onboarding. Serve as a key point of escalation for compliance, carrier, and shipper issues. Qualifications and Skills: Strong leadership experience in supply chain operations with a focus on fulfilment and customer service. A passion for technology and drive for continuous improvement. Ability to drive cost efficiencies and implement strategic sourcing initiatives. Expertise in managing large teams and a proven track record of scaling operations. At Ofload we prioritise impact, aptitude and passion, so we'd encourage you to apply if you do not meet all the above criteria. Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight. Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry. As an Ofload team member, you'll enjoy: Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. With opportunities to tackle significant industry challenges, you're empowered to achieve great things. Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones. Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join us for team retreats, enjoy weekly team breakfasts and after-work drinks, and participate in a culture that celebrates diversity and open communication. Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless. #J-18808-Ljbffr