This is an exciting opportunity to join a renowned national retailer as Head of Store Operations, where you'll oversee and drive operational excellence across multiple store locations throughout Queensland.
The Company
Be part of a leading, nationwide retail organization that is widely respected for its customer-first approach, commitment to community, and dedication to sustainability. Known for its innovation and dynamic working environment, this company offers endless opportunities for growth and leadership within the fast-paced retail industry. With a strong reputation and solid market presence, it aims to deliver exceptional service and continuous improvement across all facets of its business.
The Role
We are seeking an accomplished Head of Store Operations to oversee and drive store performance across Queensland. In this senior role, you'll lead a high-volume operation, traveling frequently to monitor and support numerous retail locations. You will be responsible for overseeing Regional Managers and ensuring stores meet or exceed targets in sales, profitability, and customer satisfaction. The role also involves implementing operational strategies and best practices to enhance efficiency and elevate the customer experience across the region. Working closely with both regional leaders and corporate stakeholders, you will play a critical role in aligning store operations with the company's overall strategic initiatives, including sustainability, digital transformation, and loyalty programs.
Skills and Experience
The ideal candidate will bring extensive general management experience in retail or a customer-centric industry, with a strong background in managing large, multi-site operations. Experience leading large teams, including oversight of Regional Managers and high headcount locations, is essential. Candidates should possess strong analytical skills to evaluate performance metrics and identify areas for improvement, as well as a strategic mindset to drive regional goals in alignment with corporate objectives. Excellent leadership and communication skills are critical for collaborating with cross-functional teams and ensuring that store managers are aligned with and motivated to achieve company goals. The role requires regular travel across Queensland, so the candidate must be comfortable with a dynamic schedule.
Benefits
This role offers a competitive salary, performance-based bonuses, and a comprehensive benefits package, including travel allowances. You'll have the opportunity to be a key player in a reputable and forward-thinking organization that values career development, work-life balance, and employee well-being. The company provides exclusive training programs and growth opportunities for its leaders, giving you access to resources designed to enhance your expertise in operations and leadership. If you are a strategic leader who thrives in a fast-paced environment and is ready to make a meaningful impact in the retail sector, this is an exciting opportunity to take your career to the next level.
For More Information
For a brief, confidential discussion about this role or your next career move, please contact Nadia Tribuzio on
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