We are proud to introduce an exciting opportunity within Australia's premier specialty homewares retailer, boasting a vast network of over 260 stores nationwide. We are actively seeking a Head of Store Support, internally referred to as a Sales Enablement Manager responsible for executing our project deliverables across our retail network.
About the role:
In this pivotal role, you will report to the General Manager - Retail collaborating with Merchandise, Sales Operations, and Marketing, to ensure alignment across all functions. This role demands a highly organized sales professional experienced in driving growth initiatives and process efficiencies, contributing to revenue performance improvement as a key member of the team. Looking after a large team, with a combination of Visual Merchandising, Communications, Loss Prevention & Process Improvement, leadership skills will be essential.
Key responsibilities of the role will include but not be limited to:
Prepares and enables sales force for product launches and solution sellingLeads creation and deployment of training, content, processes, and tools for sales support.Manages foundational and continuous learning programs for sales, including content creation, scheduling, and delivery.Tracks and analyzes courseware and sales enablement content usage.Supports buying and selling processes from lead generation to win/loss.Assists frontline sales managers and leadership in executing management disciplines and establishing a sales coaching program.Manages sales enablement projects and activities coordination.Oversees overall stock loss and develops strategic plans to reduce shrinkage across the business.Gathers insights and collaborates with cross-functional teams to improve sales processes aligned with company goals.Tracks sales enablement metrics and KPIs to demonstrate business impact and gain stakeholder supportAbout you:
Experience in sales enablement, revenue-facing roles, sales training, or sales support across the retail space Background in a multi-site management roles highly advantageous (eg, Head of Retail, National Retail Operations Manager or Brand Management)Experience in executing change management initiatives with established approachesAbility to multi-task and manage multiple projects simultaneouslyProject Management experience in the retail environment (highly advantageous) With over 10 years experience in business development I have built a passion for nurturing longstanding relationships with both candidates and clients. Partner with us and experience the difference that true expertise can make in your recruitment journey.
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