Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.
At Rabobank, our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world.
Our culture is focused on growing each other. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported.
About The Role
The Head of Relationship Management will be responsible for actively driving business development and profitability across the region, through coaching, mentoring, and fostering a culture of best practice relationship initiatives amongst Regional Account Managers.
In conjunction with the State Manager, the Head of Relationship Management will work towards meeting or exceeding the Region's revenue targets. To support the drive to have Account Managers (i.e., Rural & Senior Rural Managers) spending their time on farm with clients and prospects. Such to further grow and strengthen the relationships at the kitchen table.
To act as the Deputy State Manager during absences and as required, including assisting with the development and implementation of the state business plan and/or when the State Manager requires additional support in completing their tasks.
This role has a flexible location within NSW with preference for Northern NSW.
Key Responsibilities
Develop Regional and Branch wide plans for prospecting.
Develop and maintain a small portfolio of high-net-worth clients across the region.
In conjunction with Branch & State Managers, manage the performance of the Account Managers throughout the region relating to business development and sales.
In conjunction with Branch & State Managers, lead and motivate an effective and engaged regional team of Account Managers in relation to business development and sales.
Develop and retain key relationship staff in collaboration with Branch and State Managers.
Proactively engage in the selection and hiring of relationship managers across the branches, in collaboration with Branch and State Managers.
Identify with and actively contribute to the identification and implementation of the Country Banking AU business strategy.
Contribute as a member of the State leadership team.
Have input into the State budget for revenue and balance sheet movements.
In conjunction with the State Manager, ensure that the region achieves objectives relating NPS, Client Margins, Asset Growth and Asset Quality.
Management oversight for the region in the preparation and implementation of marketing and business plans.
Grow number of clients across the state by actively leading and engaging in prospecting.
The ideal candidate will have:
Senior leadership experience in Rural Banking or similar area
Proven Leadership experience, managing and leading a team.
Affiliation/thorough understanding of the rural clients, gained through experience.
Strong knowledge of the rural industry
Knowledge of specialised financial product
Ability to drive, motivate, manage, and lead a team, with strong leadership skills.
Demonstrated ability to coach and mentor employees.
Ability to influence.
What we're proud to offer you:
Rabo@Anywhere
is our hybrid way of working at Rabobank and for Australia, which means we have a blend of time working between the office and home.
Wellbeing leave . These 2 extra leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
Education Assistance Program . Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
Parental Leave
that supports you and your family while giving you the freedom and flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave)
Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
Rabo Workplace Giving program . As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.
Our Values
Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, "Client Driven", "Responsible", "Professional" and "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds.
Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.
Rabobank is not accepting submissions from recruitment agencies for this role.
You must hold valid work rights to be considered for this role.
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