Whether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you! So, who is GROW Inc? Founded in 2016, we're the Australian FinTech success story you probably haven't heard about. We're solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90's computing. How are we doing it? We're solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We're making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions. We're rebels with a cause. We're authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day. Job Description Organise and systematise routine practices such as creating templates for product requirement documents Holding regular meetings with product, engineering, customer support, and other team leads to understand current roadblocks Spotting the root cause of bottlenecks and exploring solutions to address capacity constraints Communicate changes and updates regularly to anchor into culture Enhance asynchronous communication and make sure everyone understands the product development process. Create effective cross-departmental communication and decision-making The team keep each other in the loop throughout, from reviewing customer quotes to defining success metrics to developing training materials for staff in the field. Reduce jargon so everyone is on the same page Collaborate with Product Managers & Product Designers to continually improve, document and train the team on best practices Embed agreed on consistent practices Developing and maintaining internal documentation on product team rolesresponsibilities, and workflows Establishing set procedures for requesting work from another team Auditing day-to-day practices for inconsistencies, then deciding on a standardized approach Training team members on best practices,including new hire onboarding Additional Information Why you'll love working at GROW -In addition to annual leave, we offer 10 'ME' days and 2 wellbeing days each year -Diverse, friendly and transparent culture -Employment Hero Discounts (incl movie tickets, gift cards & electronics) -On-the-job learning and training -LinkedIn 2021 Top 25 Startup! Looking for a job can be stressful and we don't want you agonising over the wording of your cover letter, so don't include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don't meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team! #J-18808-Ljbffr
