We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.
Like any good mission, this one starts with our people.
Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.
Head of Partnerships, Retail and Revenue GrowthHello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
What you'll be doing: The Head of Retail & Revenue Growth is responsible for crafting and executing strategies to maximise Virgin Australia's profitability, as well as achieving retail and partnership marketing goals. This role involves leading the development of strategic marketing plans for B2C retail and overseeing the tourism and alliance portfolios for both domestic and international operations, with a strong focus on direct-to-consumer marketing and communications across multiple markets. This is a 12 month maximum term contract role. You'll be great in this role if you: Come with extensive retail experience and have experience managing commercial sponsorships and partnershipsHave robust digital campaign management and proven experience in driving digital media effectivenessCan develop strategy and deliver commercial outcomes, especially in relation to retail and partnersHave successfully lead a team to deliver on a plan or strategyEnjoy taking ownership and accountability for a department, delivering ROI and valueHave strong leadership and a natural ability to influence and engage key decision makers across all levels of the businessHave demonstrated excellence in stakeholder management and building rapport with key partnersApproach everything you do with a positive energy and drive and can work under pressure in fast-paced environmentDemonstrate initiative and are analytical and insight drivenLove a customer centric solution but also can challenge the status quoHave a deep knowledge on strategic development and execution of a brand, retail and digital campaign marketing strategyYou have a solid understanding of audience management, consumer segmentation and personalisationAre confident with paid media channel performance and KPIs including digitalHave knowledge of the airline/travel industry, retail marketing, sponsorship and/or partnership marketing (desirable)Come with previous experience in similar role - 10 years or more (desirable)Have some Project Management experience (desirable)Understand integrated marketing, and campaign management (desirable)Possess an understanding of ACCC advertising, data and privacy laws (desirable)What you'll get from us: We're committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)Flexible working arrangements (including work hours and work from home)Discounts on travel insurance, car hire, accommodation and experiences worldwideHospitality, retail, technology, beauty services and wellness discountsWellness support, including the Converge digital wellbeing platformA comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financialDress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of youEquality rules: We're all individuals. We love that. That's why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
Ready to apply? We're ready to hear from you. Apply now.
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