Job Category: Information & Communication Technology Who are we? CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk. As a commercial credit reporting bureau, CreditorWatch offers a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections. CreditorWatch have achieved Top 10 AFR Best Places to Work 2022 and 2023 and certified Great Place to Work 2022 and 2023 Job Description Your Role & Team: As the Head of IT at CreditorWatch, you will report to the CTO leading our I.T. department and be pivotal in driving our technological strategy and implementation. This role involves overseeing both internally managed and third-party I.T. infrastructure, aligning I.T. initiatives with business objectives, managing cybersecurity, spearheading digital transformation efforts, and leading a team of I.T. professionals. You are a service-oriented individual who combines strategic long-term initiatives with the needs of our employees to help take our I.T. infrastructure to a new level. You will have the opportunity to work within a diverse and phenomenal culture that thrives on its agile and transforming environment. What will you be doing? Develop and implement strategic I.T. roadmaps, policies and processes. Oversee and ensure the security, efficiency, and effectiveness of the I.T. infrastructure. Lead I.T. projects, including system upgrades, migrations, and digital initiatives. Manage relationships with technology vendors and service providers. Provide leadership, coaching and development opportunities to the I.T. team. Work closely with other department heads to align technology solutions with business needs. Strategically managing and guiding the I.T. department to align with business goals and departmental budgets. Ensuring robust I.T. security and efficient system operations. What are we looking for? Proven experience in I.T. leadership and management. Strong understanding of I.T. systems, network management, and cybersecurity. Excellent leadership, communication, and interpersonal skills. Ability to strategise, innovate, and solve problems effectively. Capability to work effectively in a dynamic and fast-paced environment. Experience working with Microsoft 365, Identity platforms and a Mac OSX based environment. Keep Active – All employees get aFitness First Platinum gym membership. Daily Fuel – Coffee's on us – you'll get a coffee card to grab your favourite pick-me-up every day. Breakfast and snacks? We've got you - our kitchen is well stocked with fresh fruit, bread, cereal and nutritious treats. We also offer regular catered lunches, asking you what you want, giving you the food, you love. Wellness Days - On top of annual leave, all employees get one Wellness Day off per month. Whether you're pursuing physical activities, cultivating your mental wellbeing or supporting your community… this is your time to switch off from work and fill your cup. Monthly Massages - Relax and recharge to stay on top of your physical and mental game. We offer monthly in-house massages to soothe those sore spots and tight knots. Poor posture? Stressful week? We get it. Relieve physical tension and improve your wellbeing with a well-deserved massage. Bonus Shares - We offer our dedicated employees' performance-based bonuses, providing financial incentives to drive high performance. Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company. Counselling - All our employees and their direct families get access to free counselling. This is a completely confidential service. Our commitment to mental health means that professional help is always available when needed. Fun Activities - We love escaping the workplace to do fun stuff. Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah, we've got a boat), these monthly team building activities will keep you feeling valued and connected. Legal Services - Our employees get access to free legal services – from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more. We make life easier for you, saving you time, money and unnecessary headaches. Our Values: The 1%'ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success. We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them. We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually. We set the bar high to ensure we continue to innovate and exceed expectations. We are dedicated to the development of our business and our people. Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations. We provide our people with challenges and opportunities, supporting them to live their best lives. Our Hiring Process – We like to keep it simple: Initial conversation with our Talent Team – As a way of introduction to CreditorWatch and get to know yourself. Hiring Manager meeting – to understand if there is a fit from both sides. Functional / Case Challenge meeting – this is a chance for you to show case your skills. Values / Culture meeting – to ensure we align to your Values, and you align to ours. We are committed to you: We offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthdays and service anniversary celebrations. We are an equal-opportunity employer, and we are committed to excellence through diversity. We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
