Head Of Content

Head of ContentInnovative well known brand offering career development, wellbeing perks and a range of discountsStrategic leadershiprole and opportunity to influenceDrive business and customer outcomes through right messaging, right channels, right audienceContent, and more specifically content delivered at the right time through the right channels to the right customers, can help propel customer connectivity, customer experience and ultimately business results. If you're nodding your head and you're craving the opportunity to do just that in a business that 'gets it' you'll want to read on...Working for an iconic, innovative brand surrounded by talented people, you'll spearhead the content, timing and channel mix to authentically engage with customers. To do this effectively, you'll apply your leadership and stakeholder influencing skills while leveraging your tech, content, programmatic and data expertise. You have a thirst for driving impeccable CX and know what it takes to deliver business outcomes. You bring new ideas and innovative approaches and are looking for a role where, in 12 months time you have successfully built lasting relationships and have driven efficiencies/productivity gains and customer engagement.The finer details about the roleWith a focus on setting the strategy to deliver content at the right time to the right audience across a variety of channels while working seamlessly with a diverse stakeholder group and sizable team, you'll:- Define the content strategy, priorities and deliverables gaining buy-in from a diverse stakeholder group.- Leverage data to inform your decisions and recommendations.- Develop scalablecontent automation products to drive connectivity and synergies across digital and web channels.- Articulate the customer and business value of each initiative and align resources accordingly.The finer details about what you'llneed to make an impactTo make an impact in this influential, cross functional role you'll bring:- Deep expertise in martech, adtech and audience personalisation.- Digital, programmatic and data experience.- A proven track record in developing CX product solutions to drive commercial outcomes.- Demonstrated experience in driving innovation in a fast-paced environment.If I've peaked your interest, call Michelle at The Onset on 0413 463 043 or apply online.#J-18808-Ljbffr