Job Description We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. The Cloud & Information Services (CIS) division of SAS consists of over 1,000 employees responsible for all corporate IT services as well as operating SAS Managed Cloud. CIS is a customer-centric organization dedicated to designing, building, and operating world-class technical solutions for our internal and external customers. The Head of Cloud and Information Services, APAC will report directly to the Chief Information Officer. This leader will be responsible for corporate IT and SAS Managed Cloud service delivery across Asia Pacific. This role will collaborate closely with the CIO and other CIS global service owners to design, deliver, and maintain all IT and Cloud services in the region. Additionally, this role will partner closely with Asia Pacific Sales Leaders, Customer Success Leaders, Professional Service Leaders, and other key SAS stakeholders across the AP region to ensure IT strategies align with company goals and successful execution of our SAS Managed Cloud portfolio of services. Regular travel to other AP SAS offices will be required, up to 25% of the time. What you'll do Manage a team of ~100 corporate IT and SAS cloud service delivery professionals across the AP region. Provide oversight and direction for all IT services provided in AP. Oversee the design, implementation, and ongoing lifecycle management of cloud-based services and solutions to our external customers. Ensure adoption of and adherence to best practices in cloud architecture, security, and compliance. Establish and maintain strong relationships with key business partners to instill confidence in SAS Managed Cloud service delivery and execution. Handle external customer escalations for SAS Managed Cloud. Provide regional leadership including communicating the IT vision and setting local expectations. Promote a culture of accountability and excellence inside and across the CIS team in AP. Regular technology financial tracking, reporting variance, and forecasting to CIO. Proactively communicate corporate objectives, goals, directives, and policies. Scale SAS Managed Cloud delivery services to meet customer demand. Maintain awareness of and research new technologies as they relate to the delivery of IT and Cloud services. Qualifications and Experience Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of twelve years in a senior leadership role in information technology, including eight years in a formal manager role. Proven experience in a regional leadership role within IT Cloud Services & Delivery. Strong understanding of cloud technologies and their application in enterprise environments. Familiarity with regional regulations, compliance requirements, and cultures in the Asia Pacific region. Demonstrated success in managing large, complex global projects and diverse teams. Proven ability to interface, influence, and manage within all levels of organization. Extensive experience in customer-facing roles for supporting sales pursuits. Other knowledge, skills, and abilities Demonstrated success in attracting, hiring, coaching, and retaining top industry talent. Ability to lead change by effectively building commitment and winning support for strategic initiatives. Demonstrated experience in influencing teams across geographical areas. Excellent communication and presentation skills, both oral and written. Who we are looking for A strategic thinker who can build trust and credibility. A leader with the ability to align to a corporate direction and execute locally. A collaborative leader who empowers others; one who is accountable and holds others accountable. A change agent – leading the team to the desired state through understanding. A coach and developer of people who approaches tasks with a growth mindset. You're curious, passionate, authentic, and accountable. Diverse and Inclusive At SAS, it's not about fitting into our culture – it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information: SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact ******.
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