Job Description
We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
The Cloud & Information Services (CIS) division of SAS consists of over 1,000 employees responsible for all corporate IT services as well as operating SAS Managed Cloud. CIS is a customer-centric organization dedicated to designing, building, and operating world-class technical solutions for our internal and external customers. CIS influences SAS's strategic direction and aligns investments in technology and initiative prioritization with our overall corporate strategic direction.
The Head of Cloud and Information Services, APAC will report directly to the Chief Information Officer. This leader will be responsible for corporate IT and SAS Managed Cloud service delivery across Asia Pacific. This role will collaborate closely with the CIO and with other CIS global service owners to design, deliver and maintain all IT and Cloud services in the region. Regular travel to other AP SAS offices will be required, up to 25% of the time.
We are looking for a strategic thinker with the ability to influence and translate strategy into actionable plans. The successful candidate will lead by example, support the team in navigating competing priorities, manage through escalations, communicate clearly and often, and will inspire ideation and confidence.
What you'll do
Manage a team of ~100 corporate IT and SAS cloud service delivery professionals across the AP region.
Provide oversight and direction for all IT services provided in AP.
Ensure adoption of and adherence to best practices in cloud architecture, security, and compliance.
Establish and maintain strong relationships with key business partners to instill confidence in SAS Managed Cloud service delivery.
Handle external customer escalations for SAS Managed Cloud.
Provide regional leadership including communicating the IT vision and setting local expectations.
Promote a culture of accountability and excellence inside and across the CIS team in AP.
Regular technology financial tracking, reporting variance, and forecasting to CIO.
Proactively communicate corporate objectives, goals, directives, and policies.
Scale SAS Managed Cloud delivery services to meet customer demand.
Maintain an awareness of and research new technologies.
Qualifications and Experience
Bachelor's degree in Information Technology, Computer Science, or a related field.
Minimum of twelve years in a senior leadership role in information technology, including eight years in a formal manager role.
Proven experience in a regional leadership role within IT Cloud Services & Delivery.
Strong understanding of cloud technologies and their application in enterprise environments.
Familiarity with regional regulations and compliance requirements in the Asia Pacific region.
Demonstrated success in managing large, complex global projects and diverse teams.
Proven ability to interface, influence and manage within all levels of organization.
Extensive experience in customer-facing roles for supporting sales pursuits and managing customer escalations.
Other knowledge, skills, and abilities
Demonstrated success in attracting, hiring, coaching, and retaining top industry talent.
Ability to lead change by effectively building commitment and winning support for strategic initiatives.
Excellent communication and presentation skills, both oral and written.
Diverse and Inclusive
At SAS, it's not about fitting into our culture – it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.
At SAS Australia, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through SAS's technology and people and we welcome First Nations applicants.
Additional Information:
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