IT Support Engineering Position Mining Domain - Permanent FIFO From Cairns, Townsville or Brisbane Global digital consultancy seeking permanent FIFO IT Support Engineer.
Your new company
A global digital consultancy with offices all over Australia is seeking a permanent IT Support Engineer to work on site for a leading Australian mining organisation based at their Central QLD and Northern Territory mine sites (FIFO from Cairns, Townsville or Brisbane).
Your new role
Your new role in this organisation will see you work within a dedicated on-site multi-disciplinary technology support team comprised of IT Engineers and Field Technicians. This will see you work in a Fly-In, Fly-Out (FIFO) capacity from Cairns, Townsville or Brisbane to this mining organisation's largest sites in QLD and the NT.
Within this team you will conduct IT support across the infrastructure, networking, systems and hardware domains. The projects and work you will be conducting will include (but not limited to) Cisco network hardware refreshes, upgrading purpose-built on-prem data centres, virtualisation maintenance (VMware/vCenter), Windows Server deployments and resolving Windows 10 issues. As a first point of contact for any IT issues, the day-to-day work will always be changing with multiple off-site support teams to escalate issues to available if and when the need arises.
Whilst working for this specialised digital consultancy, you will be reporting into the mining organisation's Engineering Managers whilst also liaising with the consultancy for non-IT related issues (such as HR). In this capacity, you will be working alongside the site's own engineering team to deliver work (and projects) together.
With regards to the successful candidate's background, mining experience is required and due to the breadth of this role, we are seeking good all-round IT Engineers with experience across a range of hardware platforms, the Microsoft Ecosystem and networking technologies in large enterprise level environments.
The working hours (and conditions) for this role are on a FIFO (Fly In, Fly Out) basis from Cairns, Townsville or Brisbane on varying rosters such as 8:6 (8 days on, 6 days off) or 7:7 (7 days on, 7 days off), or a mixture of the two. These rosters will see you stay on site during your rotation (with all flights, accommodation and meals paid for by the company) and flown back once the rotation has completed.
What you'll need to succeed
Previous site-based mining experience Microsoft - Windows Servers and Desktop OS (such as Windows Server 2019, 2016, 2012 R2, Windows 10, etc), Microsoft 365, SCCM, etc Configuration of networking/infrastructure platforms (Switches, Routers, Access Points, fibre optic cabling, etc) Telecommunications/Fibre Optic experience advantageous Hardware (Desktops, Laptops, Mobile Devices, etc) maintenance and deployment/rollouts Troubleshooting and problem-solving skills Technical mindset Working with stakeholders at all levels Perfect communication skills (written and verbal) What you'll get in return
You will be offered a permanent FIFO role with a leading mining organisation (through a specialised digital consultancy).
What you need to do now
If you are interested in this role, click 'apply now' or email an up-to-date resume to . If this role isn't quite right for you but you are looking for a new position please do not hesitate to get in touch.
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