APS5 Guidance Officer (2909161) Geelong, Australia Salary: $55.24 per hour + super
APS5 Guidance Officer | Geelong | Federal Government Opportunity
Your new company
Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Regional Victoria.
I am partnered with a Federal Government Agency in Geelong to recruit an APS5 Guidance Officer for a full-time temporary assignment until December 2025, with a high likelihood of an extension.
Your new role
As a Guidance Officer, you will be working closely with both internal and external stakeholders to research moderately complex enquiries and provide guidance in accordance with company policies and procedures.
Your main responsibilities will be:
Provide advice on a range of matters to resolve moderately complex enquiries.
Interpreting and understanding relevant policy and legislation, and the ability to communicate key information clearly to internal and external stakeholders.
Developing or updating guidance material in response to stakeholder feedback.
Contribute to the continuous improvement and innovation of the organisation.
Managing multiple priorities whilst maintaining high work standards.
Ensuring compliance with governance protocols.
Any ADHOC duties as required by management.
What you'll need to succeed
Understanding of the NDIS, Confluence and JIRA systems is highly desirable.
Ability to interpret and draft policy and procedural information into clear and easy to understand guidance materials and plain English.
Ability to manage competing deadlines and prioritise tasks.
Excellent verbal and written communication skills.
High level attention to detail and accuracy.
Experience in a similar role is essential.
This role requires candidates to be an Australian Citizen.
Successful candidates will need to complete 2x reference checks and an NDIS Worker Screening Check.
What you'll get in return
Through Hays, this role offers you a hourly rate of $55.24 + super, an opportunity to progress your career with this Federal Government Agency and:
Weekly pay cycles Nominated choice of superannuation fund Online time sheet submission and approval No hidden costs or payroll deductions for our services No invoicing required for Pty Ltd holders Regular contact with consultants throughout the duration of your assignment.
What you need to do now
If you're interested in this role, forward an up-to-date copy of your CV to Please include a short summary of your suitability for the role.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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