About EVT When you join EVT, you are joining one of Australia and New Zealand's leading experience companies.
EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic.
At EVT, we're the shakers and the Daymakers.
The experience creators.
The possibility makers and opportunity takers.
We aim to make a positive impact on our people, communities and environment, every day.
About Independent Collection The Independent Collection is a carefully curated selection of luxe, stylish, classic and comfort hotels, each of which lives up to an exacting standard to offer travellers the best in its category.
While every hotel celebrates its own iconic brand & experience, together The Independent Collection shares a passion for hospitality, service and quality.
About Harbour Rocks Hotel Seamlessly blending heritage-listed charm with contemporary design, Harbour Rocks Hotel offers 5-star luxury in the heart of The Rocks precinct.
Join our team and play a pivotal role in crafting unforgettable guest experiences.
We can't wait to hear from you.
About The Role Step into a role where every guest interaction becomes a memorable part of Harbour Rocks' story.
As our part-time Front Office Supervisor, you'll bring warmth, creativity, and passion to our front desk, curating an experience that's as gracious as our hotel.
With a flair for engaging guests and creating lasting connections, you will be a welcoming face from check-in to farewell, setting the stage for an unforgettable stay.
Your key responsibilities will be to, Greet guests with genuine warmth, guiding them through check-in and check-out with seamless hospitality.
Go beyond service to understand our guests' needs, ensuring each stay is comfortable, memorable, and uniquely tailored to them.
Assist guests by delivering luggage to their rooms, ensuring their arrival feels seamless, personal, and special.
Lead the daily flow of the front desk, creating smooth and welcoming environment that embodies Harbour Rocks' charm.
Be confident and proficient with all front and back-office equipment, systems, and programs.
Respond to guests' emails, calls, and inquiries warmly and professionally, always aiming to exceed expectations and add a personal touch to each interaction.
Well versed in WH&S policies and procedures, ensuring a safe and welcoming environment for both guests and team members.
Step in to assist other departments when possible.
Benefits & perks At EVT, we want our people to experience our businesses and be brand and experience advocates.
So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
$2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
Awesome winter and summer savings and discounts at Thredbo.
Rapid career growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ's largest and most diverse experiences company.
Skills & experience Previous experience in a 5-star hotel setting with a dedication to exceptional hospitality will shine through.
You are driven by a passion to exceed guest expectations; you naturally look for ways to enhance each guests' experience.
You bring exceptional communication and interpersonal skills, connecting easily with guests and colleagues alike.
Flexible, reliable, and solution-focused, you bring positivity to any team and handle challenges with grace.
With a polished appearance and a warm smile that lights up the room, you represent our hotel's commitment to hospitality A current Responsible Service of Alcohol (RSA).
If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.