Are you ready to take the next step in your career as a Business Analyst? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail.
The leading consultancy firm is looking for a skilled Business Analyst on a 6 month contract. With a hybrid working model, you'll enjoy the flexibility of remote work while collaborating on-site 1-2 days per week. The contract is confirmed as inside IR35.
Want to be part of a team that thrives in excellence and shines? Feel free to reach out and apply today!
Responsibilities:
Attend meetings (onsite and remote) to gather business and end-user requirements. Facilitate workshops with stakeholders and end users. Document As-Is process flows, wireframes, and storyboards. Contribute operational and technical insights to To-Be design ideas. Convert business inputs into user stories and detailed requirements. Document business requirements and acceptance criteria. Manage testing processes, including script development and hands-on testing. Skills/Must have:
Proven experience in Business Analyst roles with stakeholder management and detailed requirement gathering. Experience in contact centres and contact centre technologies preferred. Familiarity with Amazon Connect and chatbots is a plus. Strong Excel and PowerPoint skills for client deliverables. Experience in Agile environments with strong team collaboration. Ability to document business requirements with clear acceptance criteria. Benefits:
View to Extension Salary:
Up to £350 Per Day #J-18808-Ljbffr