6 days ago Be among the first 25 applicants12 month Contract, $55-$60/hrNewcastle based (Hybrid working model)Guidance Officer/Lead - APS5 & APS6As a key member of the Service Guidance and Practice Branch, you will be responsible for developing, writing and presenting Agency content including policy, procedures, standards, factsheets, guides and other documentation outlining the range of services for participants and external stakeholders.Critical to your success in this role will be your exceptional communication and written skills and proven experience working with policy and legislation and a good understanding of government protocols.Key ResponsibilitiesDeveloping and updating a range of guidance material and an ability to translate complex information into clear, easy to understand resources while reflecting the Agency's policy positionsDevelop and monitor project plans and priorities with internal and external stakeholders, while providing advice, procedural guidance and technical expertise in specific areasCollaborate with internal and external team and stakeholders to achieve program and business outcomesUpdate and maintain all documentation while working with process and records management requirements for CRM and project management toolsManaging multiple priorities while maintaining high work standards, governance protocols and accuracy, meeting defined timeframes and performing other duties as requestedIdeally You Will PossessExceptional writing and editing skills and an ability to confidently research, review and interpret systems, procedures, legislation and policyAn ability to manage multiple priorities while maintaining high work standards, governance protocols and accuracy, while meeting defined timelines.Previous experience working with CRM, Confluence, JIRA and/or other project management platformsEligibility - Must be an Australian Citizen to apply & All successful candidates will be required to consent to a National Criminal History CheckHow To ApplyPlease select "Apply Now" above. Applications close 5pm 20.01.2025For a confidential discussion and to find out more about this opportunity, please call Elyse Connor on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherIndustriesGovernment Administration#J-18808-Ljbffr