Guest Services Attendant, Lizard Island Resort Job Locations AU-QLD-Cairns Job ID 2024-36165 Function Events/Attractions Position Type Permanent Time Type Part-time Posting End Date 31/10/2024 The Opportunity Delaware North Australia at Lizard Island Resort has an opportunity for an experienced Guest Services Attendant to join a small team of professionals providing exceptional service on this breathtaking property.
Located on the World Heritage Listed Great Barrier Reef, just over an hour's flight north east of Cairns, experience a tropical island with crystal clear waters, idyllic dive locations and powdery white beaches.
As a talented and passionate hospitality professional you will assist us in delivering a premium customer experience in this amazing environment, engaging our guests from arrival to departure.
Responsibilities Welcome guests and complete Check-in and Check-out Handle guest requests, inquiries and complaints effectively and efficiently Maintain current knowledge of daily VIP's, hotel products, services, pricing and special promotional offers Perform duties with a high level of positive guest service.
Ensure that the guest is the first priority at all times - be pro-active with their needs Liaising with various resort departments to ensure our guests experience the most memorable of experiences and the very highest levels of service Coordinating guest arrivals & departures What will you bring?
Extensive hotel / resort front office experience Guest and team focus Exceptional interpersonal and communication skills Demonstrated ability to organise and prioritise daily tasks and work with minimal supervision Superior organisational and time management skills Strong attention to detail Experience using OPERA (PMS) system highly regarded About us Nestled within the Great Barrier Reef, Lizard Island is a sanctuary of natural beauty and tranquility.
With just 40 rooms, suites, and villas set amid a 1,013-hectare National Park, visitors enjoy exclusive access to vibrant reefs and private beaches.
At Lizard Island, you will create unforgettable memories for our guests in this breathtaking paradise.
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