Guest Services Ambassador Apply remote type: On-site
locations: Melbourne, VIC
time type: Full time
posted on: Posted 2 Days Ago
job requisition id: REQ384574
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this opportunity involves: The Guest Services Ambassador plays a pivotal role in providing authentic service experiences that bond the relationship between JLL, our client, and their guests, based at their offices in Richmond.
As the first point of contact at Reception, they are responsible for welcoming employees and visitors with genuine hospitality and thoughtful services.
Guest Services Ambassadors maintain smooth operations by providing client, visitor, and administrative support, and execution of duties to the highest standards.
Here's a snapshot of what will keep you busy: Create a comfortable, welcoming and hospitable experience for employees and their guests.Manage the booking, setting, and refreshing of client meeting and event spaces.Liaise with the technology team to ensure that all AV/VC equipment is operational, undertaking training to provide client support as needed.Work collaboratively with the Workplace team to ensure that required client communications are delivered with accuracy and efficiency.Handle internal & external calls and correspondence.Foster a sense of community and create happiness at work for our team, our client, and their guests. Sound like the job you are looking for?
Before you apply it's also worth knowing what we are looking for: You'll ideally have experience within a customer-facing environment and bring your strong 'Customer Service A-Game' to JLL.
You will be well-presented and well-spoken, flexible, with an enthusiastic personality and easily build good rapport with stakeholders of all levels.
You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions while complying with the firm's procedures and standards.
Experience in Hospitality, Corporate, or related professional area.Qualifications in Hospitality or Business are an advantage. What can you expect from us?
You'll join an inclusive culture, one where the best inspire the best.
Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sight and imagine where JLL can take you...
Location: On-site – Melbourne, VIC
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.
We're interested in getting to know you and what you bring to the table!
Apply today!
Interested candidates, please apply following the link below-quoting job reference number REQ384574.
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