Front Office & Guest Services (Hospitality & Tourism)
Position Type: Casual/Vacation
Rydges North Sydney is part of EVENT Hospitality & Entertainment, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australia & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers, and you. We're for making the day better. We include. We nurture talent and promote internally.
About Us
Rydges North Sydney is a classic 168 room hotel within the EVT brand. We offer quality accommodation in Sydney, minus the bustle of the CBD. There are spaces for every personality and preference. With fluffy pillows and comfy beds, each room is filled with all the ingredients to make our guests' stay comfortable and memorable.
The successful candidate needs to possess the following experience and skills:
A strong background in Reservations and/or Front Office is preferred. Outstanding written & verbal communication skills. The ability to multi-task as well as work under pressure. A team player, with flair for sales. Impeccable attention to detail. Flexible availability. Experience with Opera PMS will be highly regarded. Benefits:
Renowned for our refreshingly local, down-to-earth experiences. Incredible team member discounts from your first day on-the-job. 50% off stays at EVENT hotels – Rydges, QT, Atura, JUCY Snooze, and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVENT network. Local community involvement, volunteering, and charitable giving. Australia and NZ's largest and most diverse experiences company. Your application will include the following questions:
Do you have experience in a sales role? Which of the following property management systems (PMS) do you have experience with? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a guest services agent? Do you have customer service experience? Are you available to work on a rotating roster? We believe in peace of mind travel. For us, that means connectivity, quality, and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres, and inspired natural retreats.
With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating, and discovering – we'll be ready to help you rest up and unwind.
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