Maitland, Newcastle, Maitland & Hunter NSW
Front Office & Guest Services (Hospitality & Tourism)
Casual/Vacation
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Quest Serviced Apartments is the largest and fastest growing serviced apartment operator in Australasia with a network of over 130 franchised properties across Australia, New Zealand and Fiji. For over 35 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.
Quest Maitland is a 4.5-star, 42 apartment hotel located in the heart of Maitland. This well-respected property is known for offering high standard, self-contained accommodation with exceptional guest service. We currently have an exciting opportunity for a Full/Part-time or Casual Guest Service Agent, reporting to the Front Office Manager.
The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, supporting the smooth running of the reception desk.
The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.
Previous front office/reception experience is not essential. Experience with sales and industry qualifications will be highly regarded. The successful applicant must be available to work shift, weekends and public holidays.
Our Recruitment Process: We appreciate all applications for this position but may only be able to contact the successful candidates for interviewing. This is a great opportunity to work for a distinguished brand and to take your career to the next level.
Applicants must have the right to work in Australia. Only shortlisted applicants will be contacted. Your application will include the following questions:
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Front Office Receptionist?
Which of the following Microsoft Office products are you experienced with?
Do you own or have regular access to a car?
Do you have a current Australian driver's licence?
Quest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia with a network of over 160 locations across Australia, New Zealand and Fiji. With an unrivaled locational presence, Quest leads the market in providing accommodation solutions for the extended stay corporate traveler among Australia's top 500 corporates.
Quest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia with a network of over 160 locations across Australia, New Zealand and Fiji. With an unrivaled locational presence, Quest leads the market in providing accommodation solutions for the extended stay corporate traveler among Australia's top 500 corporates.
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