Guest Service Agents & Housekeeping Attendants Housekeeping Attendants & Guest Service Agents Join the team at One North Terrace, the newest hotel in Burnie, proudly managed by 1834 Hotels.
We are currently hiring for two key roles: Housekeeping Attendants and Guest Service Agents. This is a fantastic opportunity to be part of a growing hospitality brand, working in a vibrant and fast-paced environment where high standards and exceptional service are at the forefront.
As a Housekeeping Attendant, you will play a crucial role in maintaining the cleanliness and presentation of our hotel & guest rooms, ensuring every visitor experiences comfort and luxury.
Key Responsibilities for Housekeeping Attendants: Clean and service public areas & guest rooms to the highest standards. Handle guest inquiries and concerns with professionalism and care. Maintain housekeeping supplies and ensure equipment is in good working order. Follow guest privacy, security, and safety protocols. Ideal Candidate for Housekeeping Attendants: Strong attention to detail and time management skills. Excellent communication and customer service skills. Ability to work across a flexible 7-day roster, including weekends and public holidays. Guest Service Agents As a Guest Service Agent, you will be the face of One North Terrace, providing exceptional customer service and ensuring smooth front office operations.
Key Responsibilities for Guest Service Agents: Manage guest check-ins, check-outs, and reservations. Provide guests with local knowledge and recommendations. Handle all guest inquiries and maintain accurate records. Ensure a tidy and organised front desk area. Ideal Candidate for Guest Service Agents: Prior experience in a similar guest service role. Strong communication and interpersonal skills. Familiarity with property management systems (RMS preferred). Impeccable presentation and a friendly, proactive attitude. Ability to work across a flexible 7-day roster, including weekends, nights, and public holidays. Application Details: These are casual roles, working across a 7-day roster, including weekdays, weekends, and public holidays.
To apply, please email your application, current references, and a covering letter demonstrating your suitability for the position to:
Jake Archer - Director of Accommodation - 1834 Hotels ******
Confidential inquiries and requests for further information about the role are welcome via email to Jake.
Only applicants with current rights to work in Australia are eligible to apply. We appreciate your time and effort in applying. Only those selected for an interview will be contacted directly.
1834 Hotels is a growing network of hotels, motels, and resorts across Australia, and we are committed to finding candidates who align with our values of service excellence and teamwork.
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