Guest Service Agents (Full-Time) Beyond Assisting Guests, It's Ultimate Stay Creator at DoubleTree by Hilton Perth Northbridge The stories begin here at DoubleTree by Hilton Perth Northbridge:
Nestled in the vibrant heart of Perth's cultural, dining, and entertainment scene, DoubleTree By Hilton Perth Northbridge extends a warm welcome with its iconic DoubleTree chocolate chip cookie upon arrival.
Strategically located near key attractions like Yagan Square and the Western Australian Museum, the hotel offers easy access to Perth's local treasures.
With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24-hour fitness center.
Indulge in delicious grill items, tapas, and cocktails at James St Bar + Kitchen, ensuring a memorable stay with seamless relaxation and convenience.
Welcome to A World of Opportunities Why do we enjoy working here?
This is more than just a workplace.
We can coach, train and develop you to help find your passion, whether it is your first role in hospitality or you are ready to take that next step.
A World of Rewards As a permanent and casual Team Member, you will enjoy higher overtime rates, including public holidays.
Smart uniform provided and launderedComplimentary fresh and healthy meals when on-dutyPersonal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.A chance to make a difference through our Corporate Responsibility programs.Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!25% off Food and Beverages (subject to individual outlets)Annual Leave: 4 weeks in addition to public holiday allocationDiscounted Bupa health coverModern and inclusive Team Member's areasRecognition non-stop all year long!We look forward to explaining in detail the range of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Responsibilities: Guest relations management and customer serviceA brand ambassadorAuditing and database management, including record-keepingSafety and SecurityMaintaining a positive and safe work environmentAbout You: Australian working rightsPrevious front desk/reception experience is advantageousConfident and professional personality with an aptitude for hospitable service, teamwork, and patienceStrong communication skills, with a bonus for those who are multilingualProficient technology skills and attention to detail, with protection for confidential informationAbility to work under pressure, act with tactfulness and diplomacy, and manage a variety of situationsExperience and understanding of the hospitality industry, recognizing the importance of this role in the guest experienceWHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now
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