Guest Service Agent Part Time

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, New South Wales, Sydney
Hotel: Sydney Darling Harbour (SYDSH), 58 Bathurst Street, 2000
Are you a people person with a passion for hospitality? Join our team at Crowne Plaza Darling Harbour Sydney as a Part-Time Guest Service Agent and be the welcoming face for our guests!
What You'll Do: Greet and interact with guests upon arrivalAssist with check-ins, check-outs, and reservationsHandle guest inquiries and provide directions and explanations of hotel facilitiesManage guest accounts, ensuring accurate billing and smooth departuresResolve guest issues to ensure an exceptional stayPromote IHG Rewards Club by enrolling guests and recognizing existing membersRequirements: Minimum 6 months experience in Guest Services/Administration/ReceptionQualifications in Hotel Management or Business Administration preferredFlexibility to work night, weekend, and holiday shiftsExcellent communication skills; bilingual or multilingual skills are a plusAbility to work in a fast-paced environment and prioritize workloadsWhat We Offer: Competitive hourly wageSupportive team environmentOpportunity for growth within the companyReady to be part of a team that's shaping the future of hospitality? Apply today and join us in delivering the exceptional Crowne Plaza experience to our guests from around the world!
Equal Opportunity Employer:
At Crowne Plaza Sydney Darling Harbour, we value diversity and inclusion. We are committed to creating a workplace where everyone is welcomed and encouraged to be their true selves. We invite applicants from all backgrounds, regardless of race, gender, age, religion, sexual orientation, or disability, to apply.

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