Hotel Brand: Crowne Plaza Hotels & ResortsLocation: Australia, Victoria, MelbourneCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD.Your day to dayWe are looking for enthusiastic hotel professionals to join our Front Office team as Guest Service Agent. You will be responsible for creating a memorable welcome experience during check-in and leaving a lasting impression with our guests throughout their stay as well as on departure.What we need from youIdeally, you will have previous hotel experience in a front office environment and a real passion for delivering great customer service.You're known for your dynamic personality and superior communication skills.The role's hours of work will be a rotating roster of shifts between 7am to 11pm over 7 days.Opera knowledge is highly desirable.What we offerJoin our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including paid birthday leave, enhanced parental leave, flexible work options, and proactive health days.Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.We are proud to be IHG and we know you will be too.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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