Company Description Novotel Sydney Darling Square is seeking a dedicated and enthusiastic Guest Service Agent to join our team on a Part Time basis. Novotel Sydney Darling Square, conveniently located amongst Sydney's CBD, Darling Harbour, Darling Square and ICC precincts, is the perfect location for guests whether they're travelling for business, leisure, or both. Our 230 contemporary accommodation rooms overlook the Darling Square precinct on one side and The Chinese Garden of Friendship on the other.
Job Description Reporting to the Front Office Manager, you will be responsible for exceptional customer service to our guests by responding to their requests promptly and providing them with an efficient check-in and check-out process. You will be required to work a range of shifts across a 24-hour roster.
Qualifications To be successful in this role, you will possess a positive, friendly, and can-do attitude. You will ideally have knowledge of OPERA or other PMS systems. You will pride yourself on your excellent verbal and written communication skills, maintain a high standard of personal presentation, and your enthusiasm to provide our guests with outstanding service will allow you to stand out from the rest.
Additional Information This opportunity will allow you to be a part of a well-established and high-performing Front Office team. You will work alongside a supportive and dedicated Front Office Manager, who thrives on mentoring and developing their team. You will be a key individual in a high-profile hotel and will have the ability to further develop your skills.
By joining Accor, you will also be joining a company that thrives on growing and developing its people, with endless career opportunities. You will also have access to Accor discounts and benefits worldwide. Work Your Way with Accor, so speak to us about what is important to you. If this opportunity sounds like your next career move, please apply by following the links provided.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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