Kingscliff NSW 2487, Australia ? Peppers Salt Resort and Spa, Bells Boulevard, Kingscliff, New South Wales, Australia Req #3252
Thursday, 31 October 2024
Peppers Salt Resort & Spa Kingscliff is conveniently located just 15 minutes' drive south of the Gold Coast Airport and is home to some of Australia's finest beaches and World Heritage listed National Parks.
Offering a range of hotel rooms, two and three bedroom apartments, lagoon pool, spa, tennis courts, meeting rooms and event spaces as well as Cove Bar & Poolside dining there is plenty for our guests to enjoy while at Peppers.
There is so much to do on your days off!
Head north to the Gold Coast to explore urban lifestyle or take a quick drive south and find yourself in Byron Bay!
Purpose As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay.
Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-outConfidant in communicating with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success storiesPromote hotel amenities and services by having a deep understanding of products and offeringsBe the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledgeDisplay proficiency in accurately handling reservations and managing guest accountsSkills and Experience Innovative approach to exceeding customer service expectationsSkilled at collaborating within teams, as well as working independentlyProven ability to multi task and thrive under pressure, supported by strong organisational and time management skillsProficiency in both written and verbal communicationPrevious experience in hotel front desk operations is a valuable assetCapable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidaysALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accor's industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator!
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW. Peppers Salt Resort and Spa, Bells Boulevard, Kingscliff, New South Wales, Australia #J-18808-Ljbffr