Guest Service Agent Casual $32.25/hr Mon-Fri, $38.70/hr Sat, $45.15/hr Sun Sea World Resort, Main Beach Gold Coast
Explore the possibility of creating memories that last lifetimes with a career at Village Roadshow Theme Parks! Our company comprises of Warner Bros. Movie World, Wet 'n' Wild, Paradise Country, Australian Outback Spectacular, Village Roadshow Studios, Topgolf, Sea World and Sea World Resort. Apply today to see what employment opportunities await and find your dream job at one of the most exciting tourist attractions on the Gold Coast!
About the Perks!
Unlimited free entry to our amazing theme parks
Earn complimentary passes for family and friends
Enjoy discounts on food & beverage, retail and animal experiences
Enjoy a wide variety of discounts throughout our properties and access to our Village Employee Benefits App which is partnered with more than 65 major retailers!
Exclusive and unique team member events and awards
Reward and Recognition incentives and prizes
On site Wellbeing Team and access to our EAP with 24/7 support
Opportunity for professional development & internal training, we strive to grow our talent!
The opportunity: Work at Australia's only Theme Park Resort! Interact with our guests during check in and check out, take reservations, answer calls and assist guests with their queries.
Your day to day:
Meet and greet guests in a friendly and professional manner during check-in and check-out process
Collect, store and deliver guest luggage
Assist with guest needs, provide information and resolve general guest concerns
Prepare internal reports and arrivals for the next day
Cash handling and accounts reconciliation
What you'll bring:
A high level of interpersonal skills
Experience working under pressure and in a team environment
Passion and drive for exceptional customer service
Dedicated to excellence and to produce exceptional results
Available to work on any day including weekends and nights
Opera Property Management System experience desirable
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