Guest Service Agent

Job Description Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy.
Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
Use every opportunity to promote hotel facilities and maximize sales through sound product knowledge and selling skills.
Qualifications Previous 1-2 years of experience working in Front Office or hotel outlets is preferred.
Strong computer or system skills preferably in Opera Cloud.
Possess strong attention to detail, whilst delivering efficient customer service.
Additional Information We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit  https://careers.accor.com/  Do what you love, care for the world, and dare to challenge the status quo!
#BELIMITLESS Aboriginal & Torres Strait Islander people are strongly encouraged to apply.