Guest Service Agent - Higa Award Level 3 (Aus)

Details of the offer

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We have a fantastic opportunity for a vibrant and energetic individual to become a valuable member of our team as a Guest Service Agent. As the initial point of contact for our guests, you will play a vital role in our Front Office Operations.
WHAT YOU WILL BE DOING: Provide friendly, courteous and professional service to all guestsAttend to check-in and check-out of guests in an efficient mannerManage the guest room inventory and accounts in line with hotel proceduresAssist guests with requests and creating memorable experiences by sharing your hotel and local knowledgeYOUR EXPERIENCE AND SKILLS INCLUDE: Experience working in a similar hospitality/customer service environment is preferredExcellent verbal and written communication skillsA passion for providing exceptional customer service through the handling of reservations, reception duties, guest activities and general administrationAdvanced Proficiency in Microsoft Office (e.g. Word & Excel) with strong computer skillsThe ability to work autonomouslyProfessional appearance and telephone mannerA demonstrated commitment to be part of a positive teamWHAT IS IN IT FOR YOU: Work your way with part-time hours and flexible working arrangementsBeautiful lifestyle locationFlexible, fun and rewarding work environmentFantastic career and training opportunitiesJoin a global leader in hospitality with industry benefits across the globeUnlock worldwide benefits on accommodation, dining, lifestyle and moreIf you're driven, committed, reliable, and excited by the chance to utilise your experience and personality to deliver exceptional service, then we would love to hear from you!
Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.

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Nominal Salary: To be agreed

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