Hotel Brand: Holiday Inn
Location: Australia, Victoria, Werribee
Hotel: Werribee (MELWS), 22 Synnot Street, 3030
Holiday Inn Werribee proudly showcases the open lobby concept. Situated in the heart of the Werribee city centre, the hotel occupies the top 4 floors of the mixed-use 12-storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms, gym, outdoor garden courtyard, all-day dining in our Rosana Bistro & Bar, and versatile conference and events spaces.
Your day to day Check in and check out guests providing a seamless true hospitality experienceResponding promptly to guest requests and enquiriesInputting and updating guest reservation profilesRecognise and welcome back IHG members and encourage new guests to enroll for IHG One Rewards Loyalty programSuggestive selling for guest accommodation rooms and utilising in-house food & beverage offeringsUnderstanding hotel facilities, including room configuration and food & beverage operating hoursProviding support to other operational areas such as food & beverage service, making coffees, setting up conference & events rooms, cleaning for hotel presentationWhat we need from you Experience in a front office role within a hotel environment is highly desirableCompetency using property management and point of sale systems, current or previous Opera and Infrasys and HobOs experience is highly desirableCommitment and availability to work a rotational roster, with shifts including early mornings, late evenings, overnights, weekends, and public holidaysA positive and energetic attitude with a "can do" approach, happy to roll up your sleeves and help everyone out to deliver our guests with a memorable stayA genuine desire to be part of the new hotel and join a highly motivated team who work together in changing situationsAbility to be self-motivated and a self-starter that can take the lead in any situationExcellent verbal and written communication skillsA true brand ambassador for Holiday Inn and the IHG groupA current RSA (Responsible Service of Alcohol) certificate is desiredWhat we offer Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
Paid birthday leaveEnhanced parental leaveFlexible work options and proactive health daysYour career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.In addition to hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.Uniform is providedEntitled to one barista coffee or tea per shift from Rosana Bistro & BarFull onboarding training, learning, and development.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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