Guest Relations Executive

Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit .Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job DescriptionThe Guest Relations Team Leader is responsible and accountable for all operations in relation to the Guest Relations section whilst on duty.All duties and tasks performed are to be procedurally correct, timely and consistently, effective and efficient work practices and guest service standards, ensuring that the guests' first and last impressions of the hotel are lasting ones of genuine warmth and friendliness and of high standards.Liaise with different departments for smooth and coordinated work.QualificationsBachelor's degree in Hospitality Management.Ability to accept responsibility.Self-confidence, motivation, drive, and tenacity.Ability to enhance organizational performance.Ability to clearly delegate tasks and responsibilities.Experience in a similar role for at least 1 year.Additional InformationA team player is needed for team and working environment.Our commitment to Diversity & Inclusion.We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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