Guest Experience Host Team Leader

Details of the offer

We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.GO WHERE JOY IS IN THE JOURNEYDiscover a career fuelled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, apply to be our Kirra Beach Front Office Team Leader today!How You'll ShineAs a Front Office Team Leader, you will be responsible for the following day-to-day operations of the front desk:Greeting and registering owners and guestsProviding information on local area attractionsCompletion of all department-related paperworkUsing all communication equipment including telephones, facsimiles, and computersPerforming additional duties to assist the Front Office SupervisorWhat You'll BringTo be successful in this role, you will be:Previous experience within a similar hotel positionGenuine passion for customer service and the local areaExcellent communicator with strong interpersonal skillsEnthusiastic, self-motivated, and positive individualImmaculate presentation and professional grooming standardsHigh levels of computer literacyPrevious experience with a PMS system (Hirum, Fidelio, Opera, etc.) advantageousAbility to recognize and solve problems in the workplaceAbility to work a flexible schedule, including nights, weekends, public and school holidaysAbility to work rostered shifts from 7:00 am to 11:00 pm. Other flexible work may also be required, including weekends, public, and school holidays.How You'll Be RewardedBuild your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:Immediate start + Permanent full-time opportunityProfessional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandSubsidized private health cover*Supportive work cultureWhere Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.
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