Guest Experience Host

Details of the offer

We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.GO WHERE YOU GROW Discover a career fueled by possibility at Wyndham Destinations. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Melbourne team as a Guest Experience Host today!
How You'll Shine? Generate sales appointments for our sales centers located at our amazing resorts and via livestream.Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered.Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process.Clearly articulate the benefit of traveling within the Wyndham Destinations community.Meet targets and KPIs as set by the business.This role requires you to be available for weekend and public holiday shifts.How You'll Be Rewarded Build your career with a value-driven organization that promotes continual growth and development for its people. Some of our many benefits on offer include:
Discounted hotel stays across the world.Subsidized Private Health Insurance (upon successful completion of probation period).Professional development funding.Base hourly rate coupled with performance-based incentives.Monthly, Quarterly, and Yearly Recognition Programs.What You'll Bring To be successful in this role, you will be:
Previous experience within a similar hotel position.Genuine passion for customer service and the local area.Excellent communicator with strong interpersonal skills.Enthusiastic, self-motivated, and positive individual.Immaculate presentation and professional grooming standards.High levels of computer literacy.Previous experience with a PMS system (Hirum, Fidelio, Opera, etc.) advantageous.Ability to recognize and solve problems in the workplace.Ability to work a flexible schedule, including nights, weekends, public and school holidays.A strong candidate has been identified for this position.
Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ******, including the title and location of the position for which you are applying.

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Nominal Salary: To be agreed

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Requirements

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