We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go where opportunity is always on Part time opportunity - 24 hours per week.
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Ballarat team as a part time Guest Experience Host & Face to Face Lead Generator today!
How You'll Shine Greeting and registering of owners and guestsProviding information on local area attractionsCompletion of all department-related paperworkUsing all communication equipment including telephones, facsimiles and computersMeet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestreamEstablish commonality and build rapport with your customers to ensure an exceptional experience is deliveredWork closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in processClearly articulate the benefit of traveling within Travel + Leisure Co. communityMeet targets and KPI's as set by the businessThis role requires you to be available for weekend and public holiday shifts.How You'll Be Rewarded Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
Professional development fundingDiscounted hotel stays across Australia, Fiji, New ZealandGreat career development opportunitiesSubsidised private health insurance (following successful probation completion)Birthday leave to enjoy your special dayWhat You'll Bring Previous experience within a similar hotel positionGenuine passion for customer service and the local areaExcellent communicator with strong interpersonal skillsEnthusiastic, self-motivated and positive individualImmaculate presentation and professional grooming standardsHigh levels of computer literacyPrevious experience with a PMS system (Hirum, Fidelio, Opera etc) advantageousHave the ability to recognize and solve problems in the workplaceAbility to work a flexible schedule, including nights, weekends, public and school holidays.Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
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