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Are you passionate about providing exceptional customer service and showcasing the beauty of our region?
We're looking for enthusiastic Guest Experience Ambassadors to create memorable experiences for visitors and locals alike!
Be part of the Trail of Lights and the stunning Fibre Optic Symphonic Orchestra (FOSO), featuring works by world-renowned artist Bruce Munro.
Numerous casual positions availableEvening, early morning and weekend availability requiredAbout the Opportunity
As a Guest Experience Ambassador, you will:
Deliver Outstanding Visitor Experiences: Share your knowledge and enthusiasm about the region while welcoming visitors at venues like the Trail of Lights, Fibre Optic Symphonic Orchestra (FOSO) art installations, the Visitor Information Centre, and Mildura Arts Centre.Support Regional Tourism Growth: Inspire visitors to explore more, stay longer, and immerse themselves in all that our region has to offer.Provide Customer Service & Sales: Efficiently assist with food, beverage, merchandise, and ticketing sales using a POS system.Exhibition Support: Help set up and close exhibitions to ensure a seamless experience for all guests.What you will bring
Ideally the successful applicant will have the following:
Hospitality experience in front-of-house or back-of-house roles.A current Food Handlers Certificate, Responsible Service of Alcohol (RSA), and Certificate II in First Aid, or a willingness to obtain them.A good standard of verbal and written communication to connect with guests and colleagues.Ability to operate Point of Sale (POS) systems, PC software, and word processing applications.A current satisfactory police check and Working with Children's Check, or a willingness to obtain them.Salary and Conditions
The position is classified within Band 3 of Council's Current Enterprise Agreement commencing at $41.62 per hour (inclusive of 25% casual loading) plus statutory superannuation.
Benefits
As an employee you will have access to benefits such as:
Flexible Work ArrangementsStudy Support Program with Paid Study Leave and Financial Contribution to Qualification FeesLearning and Professional Development OpportunitiesSupport for Families: 16 weeks Paid Parental Leave or 32 weeks at Half PayBi-Annual Employee Recognition Celebration for Milestones and AchievementsEmployee Health and Wellbeing Initiatives: Discounted Health Insurance and Gym MembershipsEmployee Assistance Program: Free Counselling for Employees and Immediate Family MembersActive Social ClubsMildura Rural City Council is an equal opportunity employer and is committed to building a culture that values diversity.
We encourage applications from individuals of all ages, backgrounds and identities.
We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.
All applicants must have the right to work in Australia and will need to provide a Police Check prior to commencing employment.
Mildura Rural City Council is a Child Safe organisation and as such, applicants may be required to hold a Working with Children Check.
Applicants may also be required to undergo a pre-employment medical check as per the requirements of the role.
Applying for this position
All applications must include:
A completed Job Application FormA resumeA covering letterApplicants that do not address the key selection criteria in their application may not be considered Submit your application
By email to: ******
All emailed applications will be acknowledged. In person to: Mildura Rural City Council, 108 Madden Avenue, Mildura
By mail to:
Chief Executive Officer
Mildura Rural City Council
PO Box 105
MILDURA VIC 3502
More information
Call Human Resources on (03) 5018 8197
Email ******
For more information on the Trail of Lights and Fibre Optic Symphonic Orchestra please visit www.mildura.com
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