Guest Experience Agent - Customer Experience

The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist, and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way, embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast, and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
Position OverviewAs our Reservations Services Agent, reporting to the Reservations Services Supervisor or Guest Services Manager, you will be the first point of contact for our guests. This role will suit someone with the ability to deliver world-class customer service.
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