Company Description
Located in the heart of Broadbeach, just 200m from stunning sandy beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel.
Featuring 296 beautifully appointed rooms and suites, 2 bars, 1 restaurant, 10 event spaces, a stunning multi-level pool, and fitness centre.
As the Groups, Conference & Events Coordinator, you will play a pivotal role in managing group bookings and event inquiries.
You'll support the sales process, ensure smooth coordination across teams, and deliver seamless client experiences.
Your organisational skills and attention to detail will be instrumental in creating memorable events that reflect Sofitel's commitment to excellence.
Job Description
A career that lets your passion shine: Respond to inquiries for group bookings and events, qualify leads, and work closely with the senior sales team members on new businessAssist in preparing proposals, contracts, and preliminary event packages with accuracy and professionalismCollaborate with internal teams, including Reservations, Food & Beverage, Banquets, Kitchen, and Front Office, to ensure client needs are metMaintain accurate group booking records, manage room blocks, and ensure all client requirements are documentedPrepare Banquet Event Orders (BEOs) for smaller events and support operations during pre-event briefingsManage deposits and payments, oversee billing processes, and ensure financial accuracy post-eventProvide administrative support to the Sales & Marketing team, including reporting and system updatesQualifications
What you will bring to the role: A luxury attitude, strong interpersonal skills, and a high EQ are essentialExperience in event coordination or a similar administrative role in hospitalityStrong organisational and multitasking skills with exceptional attention to detailExcellent communication and relationship-building abilitiesA client-focused mindset with a passion for luxury service and hospitalityThe ability to prepare Banquet Event Orders, conduct pre-event meetings, and prepare event reportsKnowledge and ability to operate Opera Cloud Software and various CRM systemsAdditional Information
Thrive in our Sofitel Gold Coast Broadbeach community: Employee discounts on accommodation, dining, and lifestyle with Accor hotelsDiscounted on-site parkingPaid birthday leavePersonalized reward & recognition and learning & development programsCareer development pathways locally and globally with Accor and SofitelBelong in a place where you can be yourself and love what you do.
Join our hotel community and we will support you to realise your true potential.
You will be part of a team where everyone's contribution is valued.
And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests.
Help them to feel special, and we will do the same for you.
If you are ready to take the next step in your career with a leading, global luxury hotel brand, apply today.
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.Please note that full AU working rights are required for this role.
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