Job Schedule: Temps CompletJob Type: CDIBrands: MERCUREJob Category: Sales & MarketingPosition: Group, Conference and Events Sales Manager
Region: Europe and North Africa
Company Description: Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description: The Groups, Conference and Events Sales Manager (GC&E Manager) is responsible for driving Groups & MICE sales and the delivery of a client-focused service that results in the achievement of business revenue objectives. This will be achieved through a well-organized and responsive booking service alongside proactive sales initiatives, the delivery of the product offer, the development of customer relationships, and offering a personalized and tailored event management service.
The GC&E Manager will manage the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and provides excellent critiques for financial expenditure and departmental performance on a monthly basis.
Main Responsibilities: Oversees the Event Planning function and related staff to ensure the planning and delivery of successful hotel events.Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions.Ensure products and services provided by Event Planning meet or exceed guest expectations and build customer loyalty through product and service excellence.Take a proactive sales approach and adapt sales solutions to meet client needs and expectations.Manage the daily operation of Event Planning to achieve or exceed budget expectations.Carry out local research of potential new local business and maintain records for appropriate follow-up.Develop relationships with local clients and agency bookers to ensure a strong base of new and repeat business.Accurately identify customer needs and draw up well-presented and customized proposals.Qualifications: Your experience and skills include:
Relevant sales experience is an asset.Ability to focus attention on guest needs, remaining calm and courteous at all times.Excellent communication skills, both written and verbal required.Strong interpersonal and problem-solving abilities.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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