Group Applications Support Officer

CALLING ALL ADMINISTRATIVE, CLERICAL, RECEPTION, & IT SUPERSTARS!!At Integral Diagnostics, we believe in building a healthier world, one patient at a time.• ASX top 300 listed company • Leading healthcare provider • Flexible working environment Integral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focused on delivering the best health outcomes for our patients.We have established a strong reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams.IDX is listed on the Australian Securities Exchange (ASX) and is a recent addition to the ASX 300 Index.We proudly now have a team of more than 1900 radiologists, imaging and support staff across 89 sites in Australia and New Zealand.Integral Diagnostics is currently seeking a Full-time Group Applications Support Officer to join our Applications Team.Leveraging your previous Administration, Clerical, Reception, technical, and/or applications experience, you will maintain, monitor, test, and validate our applications software (predominantly RIS/PACS).Liaising with radiologists, referrers, and internal staff, you will play a pivotal role in the smooth running of our applications and ultimately our business workflows.This Full Time role, five days a week, Monday to Friday and can be located on the Sunshine Coast or Gold Coast.On call required.Reporting to the Group Applications Team Lead (WA & VIC), you will be an excellent communicator, a keen problem-solver, and a cooperative team player.This is a fast-paced, challenging, and rewarding role.The role can be worked from QLD with the expectation to be in the office 1-2 days per week.Responsibilities include: • Assisting internal and external users with inquiries via phone and email, managing within our call logging system.• Ability to troubleshoot and identify any technical or application issues.• Liaising with vendors of core applications to ensure that the IDX business delivers quality of service.