Greyhound Australia - Customer Service Officer - Freight-Broome

About the role:We currently have a full time position available for a reliable, flexible and customer service officer to join the Freight team in Darwin.Your key responsibilities will include:Coordinating freight distribution for the regionLoading and unloading freight from coaches and trailers, involving repetitive manual handlingProcessing quotes, bookings and payments for freight consignmentsProviding customer service of a high standardResponding to enquires at the freight counter and over the phoneMaintaining computerised records for administration purposesProviding general support to the team.About you:To be successful in this role, you will be a motivated and enthusiastic individual is ready to live and breathe our values:Please see the list of requirements and experience below for the role:Forklift licence (essential)Satisfactory national criminal history checkHigh levels of communication and customer service skillsA presentable appearance and professional approach to your workReliability and flexibility to do shift-workMotivation and commitment to provide excellent serviceIntermediate skills in the Microsoft suite of productsA working knowledge of a freight Management or booking systemA proactive 'hands on' approachThe ability to work autonomously with minimal supervisionOur Values:Be safeLet's collaborateDelight our customersBe accountableBe empoweredEnjoy what you doAbout Greyhound Australia:Greyhound Australia provides a diverse range of products and services to both the travel and tourism, and resources sectors. We help backpackers see Australia and have the adventure of a lifetime, we help you book your well earned holiday or get from town to town, we help miners get to work in remote parts of Australia and not only that, we help you ship your goods across Australia as well!