Are you looking for a new role? Have you ever considered working within a GP Surgery? We are looking for a GP Receptionist/Administrator. This is a great opportunity for someone who is looking for a new challenge, working for a busy practice. Working 37.5 hours per week, you will need to be able to accommodate 1 early start at 8am and do 1 late finish - 6.30pm per week. Also flexible to cover on a rota 1 late night on a Tuesday which is currently every 8th week. Paying a competitive salary of GBP24,799.What will you be doing as a GP Receptionist/Administrator?This surgery is extremely busy, so we are looking for candidates who can hit the ground running. The surgery can take between 900-1000 calls per day, we have over 13,000 patients. The role will be working within a team of 8. The team works to a rota of being on the phone and having time planned in to do the administrative duties.A typical day will consist of the following:Answering the phones, dealing with patient queries and complaintsFace to face customer service, booking in patients for appointmentsDealing with emergency requests and signposting to the correct personUpdating the in-house systems for requesting of prescriptionsOpening and stamping of mailActioning correspondence from other NHS partners with regards to referrals and out of hours informationAttending meetings and taking down action pointsProcessing blood forms and updating the systemWe are looking for candidates who are IT savvy and able to pick things up quickly. We are also interested to hear from candidates who have experience using a clinical based system or experience on EMIS.We would LOVE to hear from you if you have the following skills and experience:You will have worked in a busy telephone-based role updating IT systemsYou will have strong organisational skills and ability to switch between tasksYou may have similar or previous experience in a NHS/GP PracticeYou can meet the requirements on the hoursYou are willing to learn and pick up new skillsWhat will you get in return for your work?On site workingLovely modern friendly officesCompetitive salary of GBP24,79937.5 hours per week, working across Monday - Friday 8am - 6pm (5 6-hour shifts) which includes paid breaks6 weeks holiday, plus bank holidays6 weeks sick pay after probationary periodStaff appreciation dayNHS 6.5% PensionFree uniformEmployee of the monthApply now
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