NSW Telco Authority - Director Engagement
Are you passionate about shaping engagement and communication strategies that make a real impact on public safety?
Ongoing opportunity based in Sydney or Gosford with some travel across the state required. Flexible working arrangements are available to all staff in the Telco Authority.
Total Remuneration Package from $225k including superannuation to commensurate with experienceAbout the RoleAs the Director of Engagement, you'll spearhead initiatives to connect the NSW Telco Authority with stakeholders, customers, and the wider community. This role is your chance to lead strategic engagement plans that drive value, innovation, and collaboration across the state. With a focus on delivering critical communications and stakeholder outreach and influencing, you will ensure that the requirements of emergency services are understood and actioned.
Role Responsibilities
Design and implement strategic and tactical stakeholder engagement plans to deliver organisational goals.
Lead communication initiatives that enhance customer and community experience.
Develop innovative methods to share critical updates and facilitate collaborative, constructive and action-oriented dialogue.
Advise senior executives on emerging issues in a complex customer, vendor and stakeholder environment and direct engagement approaches to support optimal outcomes.
Oversee internal communication channels to maintain alignment and transparency within the organisation.Does This Sound Like You?
You are a strategic thinker with a commitment to exceptional stakeholder relationships and with a flair for communication.
Proven experience leading diverse teams, you thrive in dynamic environments where innovation meets purpose.
Ideally, you bring knowledge of telecommunications or related industries and are adept at scoping, driving and managing change, fostering collaboration, and delivering results.
You're comfortable leading through frequent context switching, from strategic influencing to tactical engagement, across telecommunications and construction, between state and federal government and across emergency and essential services, digital and customer experience.If you're ready to champion high-quality engagement strategies, this role is for you.
Interested?Your application should include an up-to-date CV and a Cover Letter (no more than 2 pages) which clearly details your relevant skills and experience to this position. Please attach the Cover Letter to the same document as your Resume/CV.
About NSW Telco AuthorityNSW Telco Authority (NSWTA) operates and manages the Public Safety Network to deliver radio communications for frontline responders. We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services. We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility. All roles are available part time, job share and other flexible arrangements. We're proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We're also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.Closing Date: Wednesday 18 December 2024 9:59am
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